1.1 The following General Terms and Conditions in the applicable version at the time of placing the order shall apply exclusively to the business relationship between Attention Age LTD 25 Vitosha Blvd., fl. 2.1000 Sofia Bulgaria (henceforth “Organisers”) and the participants who purchase video courses or access to events and webinars (henceforth “Customers”). We shall not acknowledge conflicting, different or supplementary general terms and conditions, nor shall these form part of the contract.
1.2 An entrepreneur means a natural or legal person or a partnership with legal personality who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession.
1.3 A consumer for the purposes of these General Terms and Conditions means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession.
2.Subject matter of the contract
2.1 The Organisers, via their platform, offer access and/or download of online training courses, (henceforth “Courses”) which are provided through various forms of teaching and methods of implementation (e.g. a ebooks, discussion or workshop, live webinar or video course).
2.2 Prices, details and conditions for individual events can be found in the respective product descriptions in the online shop
3.Ordering process and conclusion of contract
3.1 Customers can purchase a Course on the website. During registration, the Customer must truthfully provide all the requested personal information.
3.2 After payment is received, the invoice and subsequently the access data for the event shall be sent to the Customer’s e-mail address stated at the time of booking. The Customer agrees to keep this data safe, not to pass it on to unauthorised third parties, and to prevent third parties from gaining access to it. The Customer further agrees to ensure that the data they provide is kept up to date, especially their contact details.
3.3 After payment is received, the Organiser shall send an e-mail confirming that the order has been completed. Only then does a contract come into existence between Organiser and Customer.
3.4 Cancellation and Refund
Refund of any purchase is not possible.
4.Prices and payment terms
4.1 Participation fees/prices can be found in the product description and include VAT at the statutory rate.
4.2 During the order process, the Customer can choose among the available methods of payment.
4.3 If payment by invoice is available, payment is to be made immediately upon receiving the invoice. For all other payment methods, the participation fee is to be paid in advance.
4.5 If third parties are used to process payment, e.g. PayPal (https://www.paypal.com/) or Braintree (https://www.braintreepayments.com/bg/legal), their general terms and conditions shall apply.
5.Technical requirements for participation in live webinars
5.1 When taking part in a Course or Webinar, each participant must meet the minimum requirements (internet connection, current browser version, download a program from the webinar platform if necessary, speakers or headset) and test these before the webinar.
5.2 Failure to meet the technical requirements for which the Participant is responsible does not release the Participant from the contractual obligation to pay. In so far as a Participant does not report any technical problems during a webinar and no such notifications are evident from the recording either, participation shall be considered to have taken place.
5.3 If training courses are offered permanently as a recording, the Organiser points out that it may not be possible to access the course e.g. due to maintenance or force majeure.
6.1 The content of all events and all materials (videos, ebooks, webinar documents, recordings that are made available, etc.) are the intellectual property of Attention Age LTD or the respective instructor and are protected by copyright. They may be used exclusively by the registered Participant to whom they were made available. In particular, publication even if only in part, reproduction, distribution and editing are prohibited as is the recording of an event in audio or video or by means of screenshots. Legal proceedings may be initiated in the event of any misuse.
6.2 The Participant agrees to respect copyright and only use the live webinars / video courses individually for their own use under the terms of the contractual agreement.
7.Duration and termination of the contract
The duration of the contract is determined by the respective description. The Participant’s contractual obligations, particularly the obligation to pay, exist regardless of whether the Participant actually uses the Courses.
8.Place of jurisdiction, applicable law, contract language
8.1 The place of jurisdiction and place of fulfilment is Bulgaria
8.2 The laws of Bulgaria shall apply. This does not apply if compelling consumer protection regulations preclude such application.
9.Online Dispute Resolution
Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/consumers/odr
We are neither obliged nor willing to take part in any consumer dispute resolution proceeding. Our email for complaints from our customers is: [email protected]
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, company name, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information” or “Dettagli di fatturazione”)
Information contributed by or collected from users may be stored and processed in any country in which we or our affiliates, subsidiaries or agents maintain facilities which may be outside of the European Economic Area. If there is a transfer of your Personal Information outside the EEA we will, in the absence of an EC Adequacy decision relevant to the destination country or to the transfer, seek to rely on appropriate safeguards such as a valid Privacy Shield certification (in the case of a data transfer to a Privacy Shield certified US recipient): https://www.privacyshield.gov/welcome), or enter into appropriate EC approved standard contractual clauses (see http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm). By using the Site or Services, you acknowledge and agree that you may be transferring your Information, including Personal Information, outside of the country in which you have contributed it, and that you consent to any such transfer of information outside of your country to a country that may not offer the same level of protection for Information as the country in which you reside.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Kartra.com to power our online store–you can read more about how Kartra uses your Personal Information here: https://home.kartra.com/privacypolicy.
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below: